What is a brand value proposition?

Many organisations don’t have a clear brand value proposition for their organisation and/or products and services. Yet, from a wide range of experience across B2B and not-for-profit clients, we have seen first-hand how valuable brand value propositions are.

This guide is all about what is a brand value proposition and how you can best utilise your proposition to inform your communications across your organisation with consistency and genuine differentiation and distinctiveness.

01

What is the definition of a brand value proposition? 

02

Why have we defined brand value proposition in this way?

03

When should you develop a brand value proposition?

04

What’s the best structure?

05

Where do I get the information to feed into the proposition?

06

How can you utilise your brand value proposition?

01

What is the definition of a brand value proposition? 

A brand value proposition encompasses strategic brand messaging that differentiates a company, product and/or service to resonate with external and internal stakeholders. It includes your brand purpose, what makes your approach valuable and different to competitors and what you do with impact and clarity.

A brand value proposition is the backbone of all brand communications. It should feed into your internal communications and external marketing and sales communications to ensure consistency. The brand value proposition should be embodied by all employees and be evident in the ultimate brand experience that you give to your clients and prospects.

02

Why have we defined brand value proposition in this way?

You will find the term ‘brand value proposition’ defined in many ways if you put it into your search engine. This definition has been developed from Embrace Marketing’s brand strategy work with B2B and not-for-profit clients.

From talking to charities and B2B organisations of all sizes, we are aware that there are many differing views on what a brand value proposition is and how it can be applied. Some organisations that we have spoken to, regardless of size, also admitted that they were not aware of what a brand value proposition is. This has motivated us to define the term to bring clarity and useability. 

If you don’t already have a brand value proposition for your organisation and/or products and services, we would recommend developing one.

03

When should you develop a brand value proposition?

If you don’t already have a brand value proposition for your organisation and/or products and services, we would recommend developing one. Once created, this proposition, should act as the backbone of all brand communications. It will help bring clarity to all internal and external communications – from recruitment and onboarding new staff, to ongoing internal communications to external sales and marketing activities.

04

What’s the best structure?

You should consider developing an overarching brand value proposition for your organisation and separate propositions for your products and/or services. The proposition overall, should provide you with the key messaging required to guide your communications, but you can adapt the copy as needed for different purposes and the collateral for as long as the essence/key meaning remains. 

We develop brand value propositions that lead with your purpose and why the brand exists. The next section following the purpose covers the key benefits, value and what makes your approach different. The last section of the proposition sums up in a one-liner your overall offering.

What works well as the brand value proposition for your organisation, might need tweaking or completely rewriting to best convey the unique qualities of your different sub-brands, products and/or services.

05

Where do I get the information to feed into the proposition?

So, you have seen how you can structure your proposition – but where do you get the information from in the first place, to feed into it? That’s the golden question!

It’s entirely dependent on your organisation’s goals, structure, size, industry – and so much more. But you can consider these key routes to gain the insights you need:

 

  • Run a brand strategy workshop with key leads in your organisation to uncover your purpose and what makes you different
  • Conduct client interviews (ideally third-party so that respondents open up) and make sure you interview a range of relevant client segments and also including regular, one-off, lapsed, lost, etc
  • Send out employee and client questionnaires to gain their perspectives
  • Review your competitor activities
  • Consider your organisation’s vision, mission, goals and values (if you have these and they are relevant!)

06

How can you utilise your brand value proposition once it’s created?

Ideally you should write your proposition in such a way that the copy can be directly lifted and used straightaway in your communications. For example, you could lift a brand value proposition for your organisation and use it at the top of your website home page, leading with your purpose, then differentiated approach and what you do.

You can also utilise it as the descriptor on your social media channels, as a reminder on what you do at the bottom of email campaigns, or on an animated company overview video which could be used for sales and marketing or recruitment and onboarding materials. 

Your visual identity should also represent your brand value proposition. If your brand visual identity doesn’t align, then it’s time to think about a brand refresh. Make sure that the messaging, colours, typography, imagery and graphical style are all in harmony with your purpose, what you stand for and believe in, your differentiated or distinctive approach and what you do.

07

What are the main benefits of a brand value proposition?

Ultimately with your brand value proposition to hand, everyone in your organisation will be speaking the same language when they communicate the core value that your organisation and products/services have to offer. You’ll also have the peace of mind that the proposition isn’t based on irrelevant messaging that lacks substance – but from insights from a range of evidence-based sources (see section 5). Uncovering your purpose and key point of differentiation should reveal a punchy, memorable tagline that you can utilise across all collateral.

If you’re interested in support to develop your brand value proposition, get in touch with our brand strategy lead Becky at Embrace Marketing, by emailing hello@weareembrace.com or calling 01625 789050.

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Embrace Marketing is a full-service creative agency for B2B and not-for-profit organisations. Want to unlock what truly makes you different and tell the world all about it? Let's get started.

We'd love to hear from you, so if you're ready to embrace what makes you different, then get in touch.